Staff Directory

Tyler West

Title:
Associate Director, Ticket Sales

Tyler West joined the Army West Point Athletics department as the Associate Director of Ticket Operations in June of 2026. Tyler manages football ticket operations while helping lead ticket revenue strategies and operational initiatives that support the continued growth of Army Athletics.

Tyler brings experience from Division I athletics and professional sports. Most recently, he served as Associate Director of Athletics, Marketing & Ticketing at Iona University, where he led all ticketing operations and marketing initiatives, generating more than $800,000 in annual revenue. His responsibilities included ticket pricing strategy, inventory management, financial reconciliation, donor and season ticket holder fulfillment, and event-day operations.

Prior to Iona, Tyler held ticket operations roles at Rutgers University, where he managed ticketing operations for multiple sports programs and major events at SHI Stadium and Jersey Mike's Arena. He also gained professional sports experience with the Philadelphia Eagles, supporting ticket operations, fan services, account management, and financial reporting.

Throughout his career, Tyler has developed expertise in ticketing systems including Paciolan, Archtics, Ticketmaster, SeatGeek, and Salesforce, while building a reputation for operational excellence, revenue optimization, and exceptional customer service.

At Army West Point Athletics, Tyler will play a key role in enhancing the fan experience, maximizing football ticket revenue opportunities, and ensuring efficient execution of ticket operations across the department. His leadership, industry knowledge, and commitment to service make him a valuable addition to the Army Athletics team.